1
Sunshine Service Brake & Alignment

Took my truck there for a Transmission fluid change and coolant flush. On the way home after picking my truck up The temp gauge started to rise and did not stop till it went into the red. Pulled over engine HOT radiator cool. Called them and the service advisor would not talk to me, the girl on the phone had to relay the message that I should call a tow truck to bring it back in. I limped back stopping every couple miles till it cooled down a little. Got back there the mechanic looked at it 5 min later he brought it back to me and said he did not let it run long enough for it to cycle all the air out and had to add another Gallon of coolant. This is the worst experience I have ever had at a repair shop! An easy job not done right! I will never take anything there ever again !!

5
Sunshine Service Brake & Alignment

Since I've moved to reno this has been the only shop i take my cars to. They haveReasonable prices, they work fast and i don't have any complaints. So far everyone ive met that works here is very polite, punctual and professional. This is a great place for sure๐Ÿ‘๐Ÿพ๐Ÿ‘๐Ÿพ

5
Sunshine Service Brake & Alignment

I had my car serviced/oil change. Sunshine was fast and easy. The staff was friendly and I will definitely bring my car back again!

5
Sunshine Service Brake & Alignment

Very nice ๐Ÿ‘Œ

Thanks, Adrian! We appreciate your business and five-star rating, and hope to see you for future automotive service!

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

Kept me informed during the day about progress on the work being done

5
Sunshine Service Brake & Alignment

Overall very happy with the prompt and courteous service I received and will come back for further service on automobile when needed. Parts seemed a bit on the expensive side. Biggest issue for me is that I did not receive a 10% discount for being a AAA member. I did not know about the discount until I filled out their survey and was not asked about it when I left my car. The discount would have saved me a substantial amount of money, so I'm not happy about that. BTW...these folks seem to be serious about COVID protocols, which I appreciated. There was only one person in the waiting area and he was not very observant of the protocols, but I don't expect the business to be a policeman. Added later...Have to upgrade my rating to 5 star. Within a couple of hours after completing the Sunshine survey and then posting my review on Yelp, someone from Sunshine called and apologized for not giving me the AAA discount then credited the discount back to my credit card. I really didn't expect that and as noted above, was still going to take my car back for future service. Thanks Sunshine!

5
Sunshine Service Brake & Alignment

Thanks for the great rating! We're glad you had a five-star experience, and look forward to seeing you the next time you need automotive maintenance or repairs!

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I cannot say enough good things about Sunshine. The service manager, Kalii, is amazing. He was so professional, worked with me and my budget, and went above and beyond to get my car back to me in working condition again. He truly took care of me. And my car was even ready the same day! I hope to not need a mechanic anytime soon, but if I do, I know exactly where I am going. Thank you!!!

Thank you so much for taking the time to share your experience! We're so glad you received the professional and friendly service we work hard to provide. We're here for you the next time you need automotive service!

- Sunshine Service Brake & Alignment
5
Sunshine Service Brake & Alignment

I went in for a basic oil change and it was easy to set up. Usually I would go to jiffy lube but they always ask a bunch of questions. I say, let's go with what we did last time and I'd still have to answer a ton of questions. Anyway, they fixed my clogged wiper fluid line which has been clogged for about 2 years and I didn't even have to ask them. Also very clean office area. Plus they respond with texts which I really appreciate.

1
Sunshine Service Brake & Alignment

Just depends on if you have a European car... understanding that vw is German, Honda European.

Terry, Honda is Japanese, though many are made here in the U.S. VW is European, being made in Germany. Perhaps there was some misunderstanding when our receptionist took your call with regards to service you may have been requesting of us. Being that you've not actually walked into the shop I would only recommend that you not judge us too harshly yet. Call again, as I'm sure we'll better understand your question.

- Sunshine Service Brake & Alignment
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