Sparks and Reno Auto Repair

Thank you Doug for your review, we are glad that our quality service and communication could impress you! We hope you choose us again the next time you need repairs!

Thank you Elizabeth for your review! We are glad that we have been able to impress you and your Mom with our repairs. We look forward to having you back again!

Thank you Robert for your review! We are so glad that we have been able to provide you with transparent and knowledgeable auto repair services. We will be looking forward to having you back again!

Thank you for the very awesome review, Joy. I'm glad that Rick was able to resolve the issues and answer your questions.

Thank you, Marc. Very happy to service your car. Come on back when you need anything. You review is very much appreciated by all of us.

Thank you Lee, we are so glad our consistently great service has been able to help you with your automotive needs! We hope to continue to be your choice for all your auto repair needs!

Hello, Mike S. You had me confused with the alias. Ha. Great to hear that you were happy with our work. Much appreciate that time you took to leave a review, and that it went well. Have a great day. Mark (owner)

Hi Jeffrey, Thank you for the very nice review. As far as the price of the part, just an FYI, all shops have to charge a profit on the part. The profit on that part that we charged was in line with what is typical in the industry. I did check it after seeing your review. I get it that you don't like finding that you could have purchased the part for less that what we charge. The mark up percentage was correct. If we didn't, we could not stay in business, as we're selling a completed job that includes diagnosis, parts and labor to do the work. That includes marked up parts and labor costs, as is the case in all shops. But, the good news is that if you ever have a problem, at least in the next three (3) years or 36K miles, which ever comes first, bring it back in and we'll take care of it under our Sunshine Service warranty. And, if you're in another state, there are about 10,000 NAPA Auto Care Centers nationwide, who will also take care of you for that same three (3) years and 36K miles. Again, thanks for the kind words on the front part of the review. We appreciate that, and hope to see you again. Mark (owner)

Thank you Pat for taking the time to review us. We are glad that we were able to impress you with our thoroughness in our inspection and that we were able to get your vehicle running great! It means a lot to us that we will be your #1 choice from now on!

Thank you for your review, we are glad that we were able to help turn around your experience with us. We know that the customer experience is always important, so we are glad that we have been able to give you a five-star experience with our professionalism and the quality of the work we did on your truck's alignment and tire balancing.