Sparks and Reno Auto Repair

I was referred by Discount Tire who gave me a coupon. These guys communicated really well and kept me up to date on what was going on. They check out all areas of the car and made recommendations. I was worried they were going to call me and tell me all sorts of things were bad but that did not happen. I felt they were honest and gave me pointers on what to look for and watch for going forward and what kind of oil to use for older cars. Overall a great experience.

Use them for all my alignment needs. They have never let me down. Professional service every time.

They did what they said they would do. I cannot ask for anything more than that.

Such an impressive business. Professional, courteous, friendly, and explained everything in great detail while also providing pictures of what they found wrong as well as the repair. Also of note is how clean this shop is. What a pleasure.

This place is AWESOME! I’ve lived in Reno all my life and for us ladies sometimes it can be hard to find a good auto shop. My Father recommended coming here after a great experience. So I decided to try them out and now I’ve been coming to them for years! They are VERY honest and their prices are reasonable. The work top notch! Plus the two front desk guys, one who’s name i forget (sorry!) and the other Kaleie (sorry if I butchered the spelling!). Seriously no better auto shop in the area!

Quality of service is great but prices are very high. They charged for 2.5 hrs @ $135/hr, but the service itself only took 1.5 hrs

I went here based on the personal recommendation of my boss. I had no expectation that they would be so high tech and so good at communicating. Within an hour or two they sent me a detailed, mobile-friendly visual inspection with photos and video and mechanic notes and their recommendations... all via a link in a text message. I shared with my husband, who then felt assured I wasn’t getting ripped off because I am a woman (it has happened to me before). Within minutes we had decided what actions we wanted and got a quote back via text. Work was done well and sooner than expected. The staff were super nice! They are still mandating masks, which was surprising but doesn’t bother me at all... It is a small office space and I’d hate for them to get sick. Would 100% recommend this shop. Only drawback is the traffic on Rock Blvd. Holy moly. If you can, travel to their shop from south heading north on Rock. The freeway exit line was a mile long and I missed my chance and had back track quite a bit. I avoided the freeway later and it was a little easier.

Nailed it, great service, on time, good people